Overview

概述

We collect only what we need to answer your questions, deliver the reports and guides you ask for, and improve the website. We do not sell your personal information to anyone. This platform is educational — reading our content never obligates you to buy anything.

我们只收集用于回答您的问题、向您提供所索取的报告与指南、以及改进网站所必需的信息。我们不会将您的个人信息出售给任何人。本平台以教育为目的——阅读我们的内容不会让您承担任何购买义务。

Information We Collect

我们收集的信息

Contact forms

联系表单

When you send an enquiry, we collect the details you choose to provide — typically your name, contact number or email, and your message.

当您发送咨询时，我们会收集您主动提供的资料——通常是您的姓名、联系电话或电子邮箱，以及您的留言内容。

Report download forms

报告下载表单

To send you a report (for example, the 2026 Johor Property Investment Report), we ask for a name and an email or WhatsApp number so we can deliver it and answer any follow-up questions.

为向您发送报告（例如《2026 柔佛房产投资报告》），我们会请您提供姓名及电子邮箱或 WhatsApp 号码，以便交付报告并解答后续问题。

WhatsApp & email communication

WhatsApp 与电子邮件沟通

If you contact us via WhatsApp (+60 11-7259 4726) or email (connect@jielingrealty.com), we keep the conversation and the contact details you use, so we can help you properly and follow up.

若您通过 WhatsApp（+60 11-7259 4726）或电子邮件（connect@jielingrealty.com）联系我们，我们会保留对话内容及您所使用的联系方式，以便妥善为您服务并跟进。

Automatically collected data

自动收集的数据

Like most websites, we automatically receive standard technical information — such as browser type, device, approximate location and the pages you visit — through cookies and analytics tools (see below).

与大多数网站一样，我们会通过 Cookie 与分析工具自动接收标准的技术信息——例如浏览器类型、设备、大致位置以及您浏览的页面（详见下文）。

How We Use Your Information

我们如何使用您的信息

• To respond to your enquiries and deliver the reports, guides or consultations you request.回复您的咨询，并提供您所索取的报告、指南或咨询服务。
• To follow up on a conversation you started, at a reasonable and respectful frequency.在合理、不打扰的频率下，就您发起的对话进行跟进。
• To understand which content is useful and improve the website's quality and speed.了解哪些内容对读者有价值，从而提升网站的质量与加载速度。
• To meet our legal, tax and record-keeping obligations.履行我们在法律、税务与记录保存方面的义务。

We rely on your consent (for example, when you submit a form) and our legitimate interest in running an educational platform. We never use your information to make automated decisions that affect you.

我们的处理依据包括您的同意（例如提交表单时）以及我们运营教育平台的正当利益。我们绝不会利用您的信息作出会影响您的自动化决策。

Cookies & Analytics

Cookie 与分析工具

We use cookies to keep the site working, remember your language preference, and measure how the site is used. Analytics may include Google Analytics, and — if enabled — the Meta Pixel, which help us understand aggregate traffic and the performance of our educational content and any advertising.

我们使用 Cookie 来维持网站正常运作、记住您的语言偏好，并统计网站的使用情况。分析工具可能包括 Google Analytics，以及（如已启用）Meta Pixel，帮助我们了解整体流量，以及教育内容和广告的表现。

You can control or disable cookies at any time in your browser settings. For full details, see our Cookie Policy.

您可随时在浏览器设置中管理或禁用 Cookie。完整说明请参阅我们的Cookie 政策。

Third-Party Services

第三方服务

We use trusted third-party providers to run the platform — for example website hosting, WhatsApp (Meta), email delivery, and analytics. These providers process data on our behalf under their own security and privacy terms. We share only what is necessary for them to provide their service, and never sell your data.

我们借助可信赖的第三方服务商来运营平台——例如网站托管、WhatsApp（Meta）、电子邮件发送与数据分析。这些服务商依据其自身的安全与隐私条款代我们处理数据。我们仅共享其提供服务所必需的信息，且绝不出售您的数据。

Data Protection & Security

数据保护与安全

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. No online service can promise perfect security, but we limit who can access your data and review our practices regularly.

我们采取合理的技术与管理措施，保护您的信息免受丢失、滥用及未经授权的访问。没有任何在线服务能保证绝对安全，但我们会严格限制可接触您数据的人员，并定期检视相关做法。

Data Retention

数据保留

We keep your information only as long as needed for the purpose it was collected — to serve you, and to meet legal or record-keeping requirements. When it is no longer needed, we delete or anonymise it. You can ask us to remove your details at any time.

我们仅在实现收集目的所需的期限内保留您的信息——用于为您服务，以及满足法律或记录保存要求。当信息不再需要时，我们会将其删除或匿名化。您可随时要求我们删除您的资料。

Your Rights

您的权利

In line with Malaysia's Personal Data Protection Act 2010 (PDPA) and good practice, you may:

依据马来西亚《2010 年个人资料保护法》(PDPA) 及良好惯例，您有权：

• Ask what personal information we hold about you.查询我们持有的关于您的个人信息。
• Ask us to correct information that is inaccurate or out of date.要求我们更正不准确或过时的信息。
• Ask us to delete your information, where there is no legal reason to keep it.在无法律理由保留的情况下，要求我们删除您的信息。
• Withdraw your consent or opt out of follow-up messages at any time.随时撤回同意，或退出接收后续信息。

To exercise any of these, just contact us using the details below.

如需行使上述任何权利，只需使用下方联系方式与我们联系即可。

Contact Us

联系我们

This policy may be updated from time to time. When we make meaningful changes, we'll update the date at the top of this page.

本政策可能会不时更新。若有重大变更，我们将更新本页顶部的日期。